Deira, Dubai - UAE
IT Solutions and Infrastructure Engineering UAE
Turnkey Technical Services & Infrastructure

Enterprise IT Solutions & Technical Support

From structured cabling and server room deployments to Microsoft 365 cloud migrations and reactive on-site support, JM Tech FZC delivers reliable corporate IT operations across the UAE.

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Service 01

IT Hardware Supply

JM Tech FZC provides corporate procurement teams across Dubai, Sharjah, Abu Dhabi, and the Northern Emirates with dependable, genuine hardware procurement. We supply volume orders with fast delivery, localized UAE power cables, and full manufacturer warranty registration.

Scope & Technical Capabilities:

Multi-brand sourcing (Lenovo, Dell, HP, ASUS, Apple)
Enterprise configuration and pre-delivery testing
Flexible quotation-based commercial pricing in AED
Tax invoice compliance (UAE VAT ready)

Key Deliverables & Handover

  • ›Batch imaging and asset tagging before dispatch
  • ›Safe delivery across all 7 Emirates within agreed timelines
  • ›Official commercial warranty documentation
Recommended For:Corporate offices, schools, colleges, creative studios, and government contractors.
Service 02

IT Infrastructure Setup

From greenfield office fit-outs in Dubai Silicon Oasis to server room retrofits in Sharjah industrial zones, our certified engineers plan rack layouts, cooling parameters, clean power distribution, and enterprise compute clusters.

Scope & Technical Capabilities:

Rack planning and server room layout engineering
PDU, UPS backup and environmental monitoring systems
Hyper-converged and SAN/NAS storage architecture
Disaster recovery and automated replication strategies

Key Deliverables & Handover

  • ›Detailed infrastructure schematic diagrams
  • ›Turnkey physical rack installation and cable comb dressing
  • ›Stress testing and handover documentation
Recommended For:Expanding enterprises, multi-branch firms, and new commercial office locations.
Service 03

Network Installation and Configuration

Secure, high-speed networking is the backbone of modern corporate operations. JM Tech FZC designs robust networks using Cisco, Fortinet, Aruba, and TP-Link Omada to guarantee seamless connectivity and zero packet loss.

Scope & Technical Capabilities:

Structured Cat6/Cat6A and single-mode fiber optic cabling
Enterprise Wi-Fi heatmapping and predictive wireless planning
VLAN isolation for guest, VoIP, accounting, and IoT devices
Site-to-Site IPsec VPN between UAE branches and international headquarters

Key Deliverables & Handover

  • ›Fluke cable certification test reports
  • ›Active network topology diagram and IP address schema
  • ›Firewall rule policy configuration and hardening
Recommended For:Offices, logistics warehouses, clinics, retail chains, and co-working facilities.
Service 04

IT Support and Troubleshooting

Minimize costly business downtime with our responsive IT support agreements. Our team handles everything from sudden workstation crashes and printer stalls to Active Directory permissions and email disruptions.

Scope & Technical Capabilities:

Guaranteed SLA response times (within 2–4 hours in UAE)
Unlimited remote helpdesk and scheduled on-site preventative visits
Operating system patch management and antivirus monitoring
Dedicated account manager and consolidated monthly ticketing reports

Key Deliverables & Handover

  • ›Monthly system health and security vulnerability report
  • ›Standard operating procedure (SOP) documentation for staff
  • ›Emergency standby support for critical business hours
Recommended For:SMEs and corporate offices seeking dependable outsourced IT department capabilities.
Service 05

Server Installation and Maintenance

Ensure your critical databases, ERP systems, and file servers operate at peak reliability. We handle physical server mounting, RAID array configuration, virtualization clustering, and scheduled firmware patching.

Scope & Technical Capabilities:

Dell PowerEdge and HPE ProLiant certified engineers
VMware ESXi and Microsoft Hyper-V virtualization clustering
RAID 1, 5, 6, 10 array optimization and hot-spare allocation
iDRAC / iLO out-of-band monitoring and proactive thermal checks

Key Deliverables & Handover

  • ›Complete hypervisor architecture layout
  • ›Validated backup snapshot configuration
  • ›Maintenance schedule and quarterly health audit
Recommended For:Enterprises managing on-prem ERP, accounting databases (Tally/SAP), and file repositories.
Service 06

Microsoft 365 and Software Licensing

Transition your team smoothly from legacy cPanel or Google Workspace to Microsoft 365. JM Tech FZC sets up custom domains, MFA security, anti-phishing rules, and unified communication via Microsoft Teams.

Scope & Technical Capabilities:

Zero-downtime email cutover migration
Multi-factor authentication (MFA) and conditional access policy enforcement
SharePoint Online document management and permission structuring
Windows Server CALs, SQL Server, and Adobe Creative Cloud volume licensing

Key Deliverables & Handover

  • ›Fully activated Microsoft 365 tenant configured with your custom domain
  • ›Admin training session and end-user onboarding guidelines
  • ›Consolidated annual licensing renewal management in AED
Recommended For:Businesses modernizing their communication stack and seeking compliant licensing.
Service 07

Computer Repair and Maintenance

Extend the operational lifecycle of your business hardware assets. Our technical workshop in UAE handles cracked laptop screens, motherboard power circuit repairs, fan replacements, and fast RAM/NVMe upgrades.

Scope & Technical Capabilities:

Free diagnostics and upfront cost estimate before repair
Clean thermal paste re-application and cooling system overhaul
High-speed NVMe SSD migration without data loss
Confidentiality and non-disclosure agreements for proprietary corporate data

Key Deliverables & Handover

  • ›Itemized repair work report and replaced parts return
  • ›Post-repair stress testing bench check
  • ›30-to-90-day warranty on repaired components
Recommended For:Offices with fleet wear-and-tear, urgent executive laptop faults, and upgrade needs.
Service 08

Office IT Setup and Upgrades

Moving to a new office in Business Bay, DMCC, or Sharjah Media City? JM Tech FZC coordinates the safe teardown, transport, and re-commissioning of all technology equipment, ensuring your team is productive on day one.

Scope & Technical Capabilities:

Workstation cable grooming and ergonomic dual-monitor setups
Internet service provider (Etisalat / du) liaison and routing
Network printer and centralized scanner network provisioning
Meeting room wireless presentation and conference bar integration

Key Deliverables & Handover

  • ›Turnkey office technology readiness check
  • ›User workstation welcome guide with login credentials
  • ›First-day on-site support engineer for immediate staff assistance
Recommended For:Companies moving to new office premises, opening branch locations, or renovating interiors.
Service 09

CCTV and Security System Installation

Protect your commercial assets, personnel, and premises with intelligent security hardware. We supply and install high-definition CCTV cameras with nighttime color vision, mobile phone remote viewing, and SIRA-compliant architectures.

Scope & Technical Capabilities:

High-definition 4K / 4MP IP dome and bullet cameras
Smart perimeter tripwire detection and smartphone motion alerts
Biometric fingerprint and facial recognition door access systems
Time & Attendance software integration with HR payroll export

Key Deliverables & Handover

  • ›Full camera angle coverage plan with minimal blind spots
  • ›Secure NVR recording storage with 30-to-90 day retention
  • ›Mobile app setup for executive viewing from anywhere
Recommended For:Offices, commercial showrooms, warehouses, clinics, and manufacturing facilities in the UAE.